Sony WH1000XM5 Noise Cancelling Wireless OverEar Headphones (Black)

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Featuring Sony’s industry-leading Noise Cancelling technology, the WH-1000XM5 pushes the boundaries of wireless headphone technology, to deliver an exceptional audio experience. A refined design promises even better wearing comfort, whilst premium sound is assured, thanks to the combined power of both the HD Noise Cancelling Processor QN1 and the Integrated Processor V1. When only the best will do, the WH-1000XM5 will meet and exceed all expectations.

Industry-leading noise cancellation
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.

Superlative sound, engineered to perfection
The specially designed 30mm (precision-engineered) driver unit with light and rigid dome using carbon fibre composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.

1000X series best call quality ever
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.

For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

Control with your voice
Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get noti?cations, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.

All day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.

Key Features

Wireless headphones with Industry-Leading Noise Cancellation*

HD Noise Cancelling Processor QN1 + Integrated Processor V1, for premium sound

New lighter design with improved fit and comfort, including soft-fit earpads

Clear calls, with precise voice pickup technologies and multipoint connectivity

‘Speak-to-Chat’ and Quick Attention Mode – let’s you easily connect with others

DSEE-HX Extreme, advanced music upscaling using Edge-AI for better sound

Adjustable Ambient Sound modes, including Voice Mode

Google Assistant and Amazon Alexa built-in with easy wake-word operation

Wearing sensor, music pauses when headphones are removed

30 Hour battery-life NC on, with USB Type-C™ & Quick-charging (3min = 3hr playback)¹

Up to 40 Hour battery-life NC off

WARRANTY

Our warranty covers your item from issues that may arise with your item within the warranty period. The warranty period begins on the day that your item is purchased however this can be extended if there are delays in shipping. Please note that if an item has a failed delivery attempt because the address was incorrect or no one was available to receive the package this is not a cause to extend the warranty period.

The warranty does not cover damage caused by the user such as drops or water damage. Our warranty will also become null and void if another party attempts to repair or open the device for any reason.

If you believe that your item has a fault that is claimable under warranty, please contact us straight away with information regarding the issue via our website , eBay messenger or Amazon in order to receive return authorisation as well as instructions on shipping the device back to us.

PLEASE NOTE – if you wish to have an item repaired or exchanged by us, it is best to NOT open a return request. We are not able to send a replacement if there is an open return request and this may cause processing delays.

RETURNS

If you need to return a device to us for any reason please contact us to obtain a return authorisation number as well as instructions on how to ship your item back to us.

You do NOT need open a return request via eBay, simply inform us that you wish to return the item and we will provide instructions. The 30 day satisfaction guarantee period begins at the time of purchase NOT at the time of delivery.

Repair, refund or replacement will not be processed until the item has been received AND inspected by a 3 Brothers Mobiles representative. Once your item arrives back at our facility please allow 3 business days for us to process the device at which point we will contact you.

To get a return authorisation please contact us.